Terms of Service (TOS) Policy for WEAR YOUR HEART Store (www.wyheart.com)

Effective Date: 05-11-2023

1. Introduction

Welcome to WEAR YOUR HEART Store. This TOS policy outlines the terms and conditions that govern your use of our website, [www.wyheart.com], and the purchase of our winter clothing products. By accessing and using our website and making purchases from us, you agree to comply with these terms and conditions. If you do not agree with any part of this policy, please refrain from using our services.

2. Definitions

• "We," "us," or "our" refer to WEAR YOUR HEART, the custom product business.

• "You" refers to the website visitor, customer, or user of our services.

3. Use of Our Website

• You must be at least 18 years of age or have parental/guardian consent to use our website and make purchases.

• You agree not to use our website for any illegal or unauthorized purpose.

• We reserve the right to terminate or restrict your access to our website at our discretion, with or without notice.

4. Product Purchases

• Product descriptions and prices are subject to change without notice.

• Orders are subject to product availability. We reserve the right to limit the quantity of products available for purchase.

• All sales are final. Returns and exchanges are subject to our Return Policy, which is detailed separately on our website.

5. Payment

• We accept payment through the methods specified on our website.

• You agree to provide accurate and up-to-date payment information when making a purchase.

• All payment transactions are encrypted and securely processed.

6. Privacy and Data

• Our Privacy Policy governs the use and protection of your personal information. Please review it separately on our website.

7. Intellectual Property

• All content on our website, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our written consent.

8. Limitation of Liability

• We are not liable for any indirect, consequential, or incidental damages arising from the use of our website or products.

9. Termination

• We reserve the right to terminate or suspend your account or access to our website at any time, with or without cause.

10. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

11. Contact Information

If you have any questions or concerns regarding our TOS policy, please contact us at:

Ore Technologies Ltd, 7 Bell Yard, London WC2A 2JR, United Kingdom

Tel:  0203 8690200

VAT number: GB163387884

Business Hours: 9.00 am - 5.00 pm (Monday to Friday)

12. Changes to TOS

We reserve the right to modify this TOS policy at any time. It is your responsibility to regularly review this policy for updates.

Mobile Terms of Service

Wear Your Heart

Last updated: Aug. 16, 2025

The Wear Your Heart mobile message service (the "Service") is operated by Wear Your Heart (“Wear Your Heart”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Wear Your Heart’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Wear Your Heart through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Wear Your Heart. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to WYHeart or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Wear Your Heart mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to WYHeart or email sales@wyheart.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.